This is a part time remote position and is on a hourly pay rate basis.

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​Key Responsibilities 

• Create and maintain internal claims guides and FAQs (e.g. for group / individual hospitalization plans.

• Track and manage policy renewals to ensure timely processing

• Liaise with various insurers to request quotations and compare policy options

• Submit and follow up on claims to facilitate smooth processing

• Maintain accurate records and documentation for internal reference

• Support insurance agents with administrative tasks as needed

 

Requirements

• Background or experience in insurance or a related field

• Prior experience in customer service is a plus

• Proficiency in Microsoft Office Suite.

• Strong attention to detail with the ability to work independently and as part of a team